1. INTRODUCTION
This policy sets out how Millward, May & Co Limited uses Artificial Intelligence (“AI”) tools to support our work. Our priority is to maintain the highest professional, ethical, and confidentiality standards while exploring technology that can improve efficiency and client service.
2. Scope
This policy applies to all staff, contractors, and representatives of Millward, May & Co Limited. It covers the use of AI tools in any part of our work, including research, drafting, data analysis, and internal administration.
3. Guiding Principles
Human Oversight: All outputs from AI tools are reviewed by a human before being used in client work.
Confidentiality: Client data will never be entered into public AI systems that may retain or reuse information.
Accuracy: AI is used as a support tool only. Professional judgement and regulatory compliance remain paramount.
Compliance: Use of AI will comply with GDPR, the ICAEW Code of Ethics, and other relevant regulations.
4. Acceptable Use
AI tools may be used for:
Drafting non-sensitive communications
Internal research and technical summaries
Automating routine administrative tasks
AI tools must not be used for:
Uploading or processing sensitive client data in public systems
Producing final financial statements, tax computations, or audit conclusions without human review
Making independent decisions on behalf of clients
5. Accountability
Millward, May & Co Limited accepts full responsibility for all work provided to clients. AI tools are only aids; accountability remains with the human accountant.