If a supplier refunds you and the amount is paid back into your bank account follow the instructions below.
Create Supplier Credit
Click on the '+' sign at the top right of your screen and under 'suppliers' select 'supplier credit'. Just like a purchase, enter the supplier name, date, account, amount & VAT fields and click 'save and close'.
Create a Deposit
Click on the '+' sign at the top right of your screen and under 'other' select 'bank deposit'. You'll need to enter the following details:
- Account (top left) = the bank account that the money was received in
- Date = date money was received in the bank
- Received From = supplier name
- Account (deposit details) = creditors
- Amount = Amount received
- VAT = no VAT
Click on expenses on the left hand side, click suppliers and click the suppliers name. It should then give you an option to select 'new transaction/cheque' at the top right of the screen.
On the right hand side, click add on both the 'deposit' and 'supplier credit' - this will pair the two up. Click 'save and close'.
Click on the banking tab on the left hand menu and match the transaction.